Coffee and Tea
From the day you receive your coffee or tea at home, you have 2 weeks to let us know if you liked it or not. If you didn’t enjoy it, send back the undesired product in its original packaging and we’ll ship you another coffee of your choice! To return a coffee or another product, first reach out to us at customerservice@woojameson.leetlink.net. In order to complete a return, the customer is responsible for cost of return shipping and we will cover the cost of shipping the replacement product. If for any reason you do not wish to receive another coffee, we will refund your initial purchase, less the cost of shipping.
Other Returns
If you are unsatisfied with any purchase you have made with us for any reason, please contact us at customerservice@woojameson.leetlink.net. We are happy to offer refunds or exchanges on merchandise (non-coffee) items that are returned to us, in unused condition, within 30 days of purchase date. Items purchased online must be returned to our warehouse location.
If you would like to make a return, please provide us with your name, the order number, which items, how many units you are returning, and the reason for the return. We will reply to the email with instructions on how to send the items back to us.